We seek staff that possess backgrounds in exceptional customer care and are motivated by continuous learning, product knowledge development and who adhere to our philosophy of service through which we provide an all inclusive chain of service whereby the customer is welcomed with warm conviviality and cared for throughout the experience in the hotel. We want to help our staff create the magic that ensures our customers return to our hospitality in the future and support and empower our staff to act as 'ambassadors' of the hotel.